Asked Questions (FAQ)

Frequently Asked Questions (FAQ) – Rhys Man LLC

Welcome to the Rhys Man LLC FAQ section! Here, you’ll find answers to common questions about our men’s skincare, cosmetics, and grooming products. If you don’t see your question below, feel free to contact us for further assistance.

1. General Questions

Q: What is Rhys Man LLC?

A: Rhys Man LLC is a premium men’s grooming brand specializing in high-quality skincare, cosmetics, and grooming essentials designed to help men look and feel their best.

Q: Where is Rhys Man LLC based?

A: Our headquarters is located at:
7901 4TH ST N STE 300, ST. PETERSBURG, FL 33702, USA.

Q: Do you ship internationally?

A: Currently, we primarily serve customers in the United States, but we are expanding our shipping options. Check our Shipping Policy for updates.

2. Products & Ingredients

Q: Are Rhys Man products suitable for all skin types?

A: Yes! Our products are formulated for men with various skin types, including sensitive, oily, dry, and combination skin. We recommend checking individual product descriptions for specific suitability.

Q: Are your products cruelty-free and vegan?

A: We are committed to ethical grooming. Many of our products are cruelty-free, and some are vegan-friendly. Look for the respective labels on product pages.

Q: Do you test your products for safety?

A: Absolutely. All Rhys Man products undergo rigorous dermatological testing to ensure they are safe and effective.

3. Orders & Shipping

Q: How can I place an order?

A: You can order directly from our official website: rhysman.shop.

Q: What payment methods do you accept?

A: We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, and other secure payment options.

Q: How long does shipping take?

A: Shipping times vary based on location. Typically:

  • USA: 3–7 business days
  • International: 7–14 business days (subject to customs delays)

For detailed information, visit our Shipping Policy.

Q: Can I track my order?

A: Yes! Once your order is shipped, you’ll receive a tracking number via email.

4. Returns & Refunds

Q: What is your return policy?

A: We offer hassle-free returns within 30 days of purchase, provided the items are unused and in original packaging. See our Return Policy for details.

Q: How do I initiate a return or exchange?

A: Contact our customer support at phamlebangtam151@gmail.com with your order details, and we’ll guide you through the process.

Q: How long do refunds take?

A: Once we receive your return, refunds are processed within 5–7 business days, depending on your payment method.

5. Customer Support

Q: How can I contact Rhys Man LLC?

A: You can reach us via:

Q: What are your customer service hours?

A: Our team is available Monday–Friday, 9 AM–5 PM (EST).

Still Have Questions?

If your question isn’t answered here, don’t hesitate to contact us—we’re happy to help!

Rhys Man LLC – Grooming Redefined.